Return & Refund Policy

Synzo operates solely as a technology intermediary platform connecting users with independent Vendors, Sellers, Merchants, and Service Providers.

Returns, cancellations, replacements, and refunds are independently managed by the respective Vendor or Service Provider.

Refund eligibility may vary depending on:

• Vendor policies
• Product category
• Service type
• Product condition
• Usage status
• Delivery confirmation

If any transaction involving referral rewards, wallet rewards, Synzo Coins, affiliate incentives, or promotional benefits is refunded, cancelled, disputed, or found suspicious, Synzo reserves the right to reverse rewards, deduct wallet balances, freeze benefits, or restrict platform activities.

Payments made for:

• Advertisements
• Promotional campaigns
• Featured listings
• Job postings
• Marketing services

All job postings, advertisements, marketplace listings, promotional content, and related activities are solely the responsibility of the respective user/vendor/company posting them.

Synzo does not verify, guarantee, endorse, or assume responsibility for:

• Job opportunities
• Advertisement claims
• Company legitimacy
• Product authenticity
• User-generated content
• Marketplace listings

Any communication, transaction, agreement, or dispute arising from such activities shall remain strictly between the respective parties involved.

Synzo shall not be liable for vendor disputes, refund disputes, product defects, delivery failures, financial losses, or third-party payment delays.