Join Network
Account Deletion Request
Users can request deletion of their account and associated personal data from our platform. Please review the steps and data information below.
How to Request Account Deletion
Open your registered email account
Access the email inbox of the address associated with your mobile application account.
Send an email to our support team
Compose an email directed to our official customer support inbox.
Use the subject line "Account Deletion Request"
This helps our system prioritize and route your request to the data privacy operations queue immediately.
Include your registered mobile number and account details
State your credentials clearly to help us locate and authenticate your account details.
Our team will verify and process your request
A support representative will inspect your request, verify ownership, perform the deletion, and email you a confirmation.
Data That Will Be Deleted
Upon successful verification and processing of your deletion request, the following information will be permanently removed from our active database:
Information Required
To process your deletion request efficiently, please ensure you supply the following details in your email:
- Registered Mobile Number
- Registered Email Address (if available)
- User ID (if available)
Policy & Retention
"Certain records may be retained for legal, fraud prevention, security, and regulatory compliance purposes where required by law."
Retention Period: Up to 90 days after account deletion.
User data is encrypted during transmission.
Account deletion requests are securely processed.
Personal information is handled according to privacy policies.